Skype Outage Lesson: Don't Rely On Consumer Services For Business Functions (EBAY) - San Francisco Chronicle http://news.google.com/news/url?sa=t&fd=R&usg=AFQjCNHt3lZnfxahITVd2p0bDNOS8LDqXQ&url=http://www.sfgate.com/cgi-bin/article.cgi?f%3D/g/a/2010/12/22/businessinsider-skype-outage-lesson-dont-rely-on-consumer-services-for-business-functions-2010-12.DTL